Thank you for shopping with AZIZTEA WHOLESALE LLC. We want you to be completely satisfied with your purchase of our home storage boxes. Please read our refund and returns policy carefully.
1. Return Eligibility
- You may request a return within 14 days of receiving your order.
- Items must be returned in their original condition, unused, and in the original packaging.
- Proof of purchase (order number or receipt) is required for all returns.
2. Non-Returnable Items
- Products that have been used, damaged, or altered after delivery.
- Items marked as final sale or clearance.
- Customized or personalized products.
3. Damaged or Defective Items
If you receive a damaged or defective item:
- Contact us within 48 hours of delivery at [email protected].
- Provide your order number and clear photos showing the damage or defect.
- We will assess your claim and offer a replacement, refund, or other resolution.
4. Return Process
- To initiate a return, please email us at [email protected] with your order details.
- After approval, we will provide instructions on how to return the item.
- Return shipping costs are the responsibility of the customer unless the return is due to our error or defective products.
5. Refunds
- Once we receive and inspect your returned item, we will notify you of the refund approval.
- Approved refunds will be processed within 5–10 business days to the original payment method.
- Original shipping fees are non-refundable unless the return is due to our error.
6. Late or Missing Refunds
- If you haven’t received your refund within 10 business days after approval, please check with your bank or payment provider.
- If you still have not received it, contact us at [email protected].
7. Contact Us
If you have any questions about returns or refunds, please contact:
AZIZTEA WHOLESALE LLC
658 E Markison Ave Apt 1, Columbus, OH 43207
📧 Email: [email protected]
📞 Phone: 425-954-5040